Thursday, September 13, 2012

Really? Helpdesk Upgrade Alert?

Have you ever received an email with this subject, "Helpdesk Upgrade Alert"? It came from your LETU IT Department, right?

Well, let's check...

If you already suspected that it's not the LETU Help Desk, you'd be right.

The “From” line indicates it’s not an address (we always send from email addresses)

The link they provide in the email is not an address (we typically send you all IT-related links in the form of an address)

The signature they provide at the end is generic, and non-representative of the way we personalize our signatures at LETU IT.

Nice catch. Being able to identify the elements in a suspicious email or web page will go a long way towards keeping you (and LETU) protected online.

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